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Our exclusive 3-Year, In-Home Extended Warranty, is available for purchase on products provided and installed by Warren Steven Window Fashions.
For a minimal charge, you may provide a warranty package for your customers that allows them to call us direct with any problems related to their window treatments. We will schedule all service calls and fix any problems all without hassle or service fees for you.
How It Works:
The program is designed for dealers who use our Measure and Installation department. The program will work as follows.
- Dealers must order the In-Home Warranty when the order is placed.
- The cost will be added on to the order.
- A Warranty card will be delivered to the customer at the time of installation by the Warren Steven installer.
In Case of a Warranty Issue:
- The customer may call the Warren Steven repair center direct.
- We will schedule a service call and fax you a copy of the service request.
- Once the service call is complete, we will notify you that the issue has been resolved.
Benefits:
- No Trip Charges
- No Repair Costs
- No Hassle
- No service problem calls from your customers
- Save time - you don't need to spend time out on service calls
- Additional Profits
- Set yourself apart from other dealers
Qualifications:
- All orders must be purchased and installed through Warren Steven
- 3-Year Warranty begins the date of install
- Warranty is valid on residential jobs only
- Warranty does not include drapery/bedding
- Guarantee does not cover damages resulting from accidents, alterations, misuse, abuse, and exposure to the elements, excessive humidity, or failure to follow our instructions with respect to use, cleaning or maintenance. Also does not cover routine battery changes in Power-rise products.
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